:root{--nav:#0c192e;--gold:#b7965a;--gold-soft:#f8f2e7;--bg:#f3f5f9;--surface:#fff;--text:#1b2a41;--muted:#6a768b;--line:#dce3ed;--blue:#246bd7;--soft:#ecf1f8;--shadow:0 10px 32px #10203908;--alert-bg:#fff4de;--alert-text:#80531b;color-scheme:light}
html[data-portal-theme=dark]{--nav:#0a1526;--gold:#d2b37a;--gold-soft:#2b2730;--bg:#101925;--surface:#192535;--text:#e8edf5;--muted:#a8b4c7;--line:#2d3c50;--blue:#80b4ff;--soft:#233349;--shadow:0 12px 34px #0002;--alert-bg:#30291c;--alert-text:#edc988;color-scheme:dark}
*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at top right,#b7965a0b,transparent 50%),var(--bg);color:var(--text);font-family:Arial,sans-serif;overflow-x:hidden}a{color:var(--blue)}button,input,textarea,select{font:inherit}button{cursor:pointer}input,textarea,select{width:100%;padding:12px;border:1px solid var(--line);border-radius:10px;background:var(--surface);color:var(--text);max-width:100%}input:focus,textarea:focus{outline:2px solid #468af488;outline-offset:1px}label{display:block;margin:16px 0;font-weight:600;font-size:14px}label input,label textarea{display:block;margin-top:8px}h1{font-size:30px;letter-spacing:-.6px;margin:10px 0 12px}h2{font-size:20px;line-height:1.4;letter-spacing:-.2px}h3{font-size:16px}p{line-height:1.65}h1,h2,h3,strong,small,.portal-card{overflow-wrap:anywhere}
.portal-header{background:linear-gradient(110deg,#0b172a,#142b49);color:#fff;padding:19px max(24px,calc((100% - 1140px)/2));border-bottom:2px solid var(--gold);display:flex;align-items:center;gap:25px;box-shadow:0 5px 25px #07132320}.portal-logo img{width:205px;max-width:100%}.portal-header>*{min-width:0}.portal-identity{flex:1;min-width:130px}.portal-identity strong{font-size:16px}.portal-identity small{display:block;font-size:12px;margin-top:6px;color:#b6c6db}.portal-header-tools{display:flex;align-items:center;gap:16px}.portal-header form{margin:0}.portal-header .portal-ghost,.portal-icon-button{background:#ffffff10;color:#fff;border:1px solid #ffffff1a}.portal-icon-button{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:12px}.theme-sun{display:none}html[data-portal-theme=dark] .theme-sun{display:block}html[data-portal-theme=dark] .theme-moon{display:none}
.portal-main{max-width:1180px;min-width:0;margin:auto;padding:30px 20px 150px;overflow-wrap:anywhere}.portal-nav{display:flex;gap:9px;flex-wrap:wrap;align-items:center;margin-bottom:32px}.portal-nav a,.portal-ghost{display:inline-flex;align-items:center;justify-content:center;background:var(--soft);padding:11px 15px;border-radius:10px;text-decoration:none;color:var(--text);border:1px solid transparent;font-size:13px;font-weight:600;transition:background .18s,border-color .18s}.portal-nav a:hover,.portal-ghost:hover{border-color:var(--gold)}.portal-feature-nav{display:flex;gap:9px}.portal-feature-nav .portal-nav-support{background:linear-gradient(110deg,#2365cd,#184f9f);color:#fff;box-shadow:0 4px 14px #246bd722}.portal-feature-nav .portal-nav-tutorials{background:var(--gold-soft);border-color:var(--gold);color:var(--text)}.portal-button{display:inline-flex;gap:7px;align-items:center;justify-content:center;border:0;border-radius:10px;padding:12px 18px;background:linear-gradient(110deg,#246bd7,#1956ae);color:#fff;text-decoration:none;font-size:13px;font-weight:600;margin:8px 0;box-shadow:0 4px 12px #246bd719;white-space:normal}.portal-button:hover{filter:brightness(1.08)}.portal-card{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:26px;margin:20px 0;box-shadow:var(--shadow)}.portal-card h2{margin-top:9px}.portal-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin-top:26px}.portal-grid .portal-card{margin:0;min-width:0;border-top:3px solid var(--gold)}.portal-total{font-size:24px;font-weight:700;border-top:1px solid var(--line);padding-top:18px;letter-spacing:-.4px}.portal-muted{color:var(--muted);font-size:13px}.portal-text{white-space:normal;overflow-wrap:anywhere;line-height:1.8}.portal-qr{display:block;width:180px;height:180px;margin:20px auto;background:white;padding:8px;border-radius:10px}.portal-notice{border-left:4px solid var(--gold)}.portal-notice-image{display:block;max-width:100%;max-height:420px;width:auto;height:auto;margin:18px auto;border-radius:12px}.portal-alert{display:block;background:var(--alert-bg);color:var(--alert-text);border:1px solid #b7965a60;padding:17px 20px;border-radius:14px;margin:22px 0;text-decoration:none;font-size:14px;font-weight:600}.portal-slides{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.portal-news{display:block;min-width:0;background:linear-gradient(135deg,#0c192e,#1b365c);color:white;padding:25px;border-radius:16px;text-decoration:none;border-top:3px solid var(--gold)}.portal-news small{color:#deca9f}.portal-news span{font-size:13px}.portal-appointment{padding:18px 0;border-top:1px solid var(--line)}.portal-footer{text-align:center;margin-top:50px;color:var(--muted);font-size:13px}.portal-footer p{margin:8px 0}.portal-whatsapp{position:fixed;right:20px;bottom:20px;display:flex;align-items:center;gap:10px;z-index:50}.portal-whatsapp a{display:flex;align-items:center;justify-content:center;width:58px;height:58px;background:#159455;color:white;border-radius:50%;box-shadow:0 5px 20px #0003}.portal-whatsapp span{padding:9px 12px;background:var(--surface);border:1px solid var(--line);border-radius:10px;font-size:12px;line-height:1.5;box-shadow:var(--shadow)}.portal-notification{position:relative;font-size:24px;text-decoration:none;display:flex;align-items:center;justify-content:center;width:32px;height:42px}.portal-notification b{position:absolute;top:0;right:-8px;background:#e58911;color:white;border:2px solid #132741;border-radius:50%;font-size:11px;padding:3px;min-width:21px;text-align:center}.portal-tag{display:inline-block;background:var(--soft);color:var(--blue);border-radius:20px;padding:6px 11px;font-size:11px;font-weight:600}.portal-tag-unread{background:var(--alert-bg);color:var(--alert-text)}.portal-error{background:#fdecec;color:#982c2c;padding:14px;border-radius:10px}.portal-success{background:#e0f6e9;color:#13693b;padding:14px;border-radius:10px}.portal-secret{display:block;overflow-wrap:anywhere;padding:12px;background:var(--soft);margin-top:12px;border-radius:8px}.portal-login{position:relative;max-width:470px;background:var(--surface);border:1px solid var(--line);border-radius:22px;padding:32px;margin:60px auto;box-shadow:0 20px 80px #12223c10}.portal-login .portal-theme{position:absolute;right:16px;top:16px;background:#ffffff18;color:#fff;border:1px solid #ffffff30}.portal-brand{background:var(--nav);padding:25px 20px;border-radius:14px;text-align:center}.portal-brand img{max-width:100%;width:300px}.portal-password{position:relative}.portal-password input{padding-right:45px}.portal-password button{position:absolute;right:7px;top:5px;height:35px;border:0;background:transparent;color:var(--text)}details{margin-top:18px}summary{cursor:pointer}button:focus-visible,a:focus-visible{outline:3px solid #87b8ff;outline-offset:3px}
.portal-avatar{width:43px;height:43px;object-fit:cover;border-radius:50%;border:2px solid var(--gold);display:inline-flex;flex-shrink:0}.portal-avatar-placeholder{align-items:center;justify-content:center;background:#24364e;color:#d4e0ee}.portal-profile-card{display:flex;align-items:center;gap:24px}.portal-profile-card .portal-avatar{width:86px;height:86px;border-width:3px}.portal-eyebrow{display:block;color:var(--gold);font-size:10px;letter-spacing:1.8px;font-weight:700;text-transform:uppercase;margin:3px 0 12px}.portal-section-heading p{color:var(--muted);font-size:14px}.portal-message-row{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:21px 25px}.portal-message-row>div{min-width:0}.portal-message-row h2{font-size:17px;margin-bottom:0}.portal-open-message{margin:0;flex-shrink:0}.portal-message-detail{max-width:900px;border-top:3px solid var(--gold)}.portal-read-stamp{margin-top:28px;border-top:1px solid var(--line);padding-top:20px;display:flex;gap:10px;align-items:flex-start;color:var(--muted);font-size:12px;line-height:1.8}.portal-read-stamp svg{color:#38956d;flex-shrink:0}.portal-read-stamp strong{color:var(--text)}.portal-read-stamp small{display:block;font-size:11px}.portal-back{display:inline-block;font-size:13px;text-decoration:none;margin-bottom:8px}.portal-request-form summary{font-weight:700;color:var(--blue);font-size:16px}.portal-ticket-heading{display:flex;gap:15px;align-items:center;justify-content:space-between}.portal-resolution{border-left:3px solid var(--gold);padding:5px 18px;margin:23px 0;background:var(--gold-soft);border-radius:0 12px 12px 0}.portal-materials{display:flex;gap:10px;flex-wrap:wrap}.portal-evaluation{margin-top:25px;padding-top:20px;border-top:1px solid var(--line)}.portal-rating-actions{display:flex;gap:10px;flex-wrap:wrap}.portal-rate-positive,.portal-rate-negative{padding:11px 17px;border-radius:10px;border:1px solid var(--line);background:var(--soft);color:var(--text);font-size:13px}.portal-rate-positive{border-color:#38956d}.portal-rate-negative{border-color:#ba826d}.portal-rating-saved{display:inline-block;font-size:12px;margin-left:14px;color:var(--muted)}.portal-receipts{padding:8px 25px}.portal-receipt-row{display:grid;grid-template-columns:80px minmax(0,1fr) auto;gap:18px;align-items:center;padding:16px 0;border-bottom:1px solid var(--line)}.portal-receipt-row:last-child{border-bottom:0}.portal-receipt-row>strong{font-size:15px}.portal-receipt-row>div{min-width:0}.portal-receipt-row>div>span{font-weight:700;font-size:16px}.portal-receipt-row small{display:block;color:var(--muted);font-size:12px;margin-top:5px}.portal-receipt-row .portal-button{margin:0;padding:10px 13px;white-space:nowrap}.portal-receipt-row .portal-button svg{flex-shrink:0}
@media(max-width:900px){.portal-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.portal-slides{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;padding-bottom:5px}.portal-news{flex:0 0 80%;scroll-snap-align:start}.portal-header{padding:18px 20px;gap:16px}.portal-logo img{width:170px}.portal-header-tools{gap:12px}}
@media(max-width:600px){h1{font-size:25px}.portal-grid{grid-template-columns:1fr}.portal-main{padding:22px 14px 150px}.portal-header{gap:12px;padding:16px 14px;flex-wrap:wrap}.portal-logo{flex:1}.portal-logo img{width:165px}.portal-identity{flex:0 0 calc(100% - 210px);min-width:100px}.portal-identity strong{font-size:13px}.portal-identity small{font-size:10px}.portal-header-tools{flex:0 0 100%;justify-content:flex-end;gap:17px;border-top:1px solid #ffffff12;padding-top:12px}.portal-card{padding:20px;border-radius:15px}.portal-login{margin:25px 14px;padding:22px}.portal-nav{gap:8px;margin-bottom:24px}.portal-nav a{font-size:12px;padding:10px 12px}.portal-feature-nav{order:-1;flex-basis:100%;display:grid;grid-template-columns:1fr 1fr;gap:9px}.portal-feature-nav a{padding:13px;font-size:13px}.portal-whatsapp{bottom:14px;right:14px}.portal-message-row{gap:12px;align-items:flex-start;flex-direction:column}.portal-message-row h2{font-size:16px}.portal-message-row .portal-button{margin:0}.portal-profile-card{gap:18px}.portal-profile-card .portal-avatar{width:70px;height:70px}.portal-receipts{padding:5px 12px}.portal-receipt-row{grid-template-columns:48px minmax(0,1fr) auto;gap:8px;padding:14px 0}.portal-receipt-row>strong{font-size:11px}.portal-receipt-row>div>span{font-size:13px}.portal-receipt-row small{font-size:10px}.portal-receipt-row .portal-button{font-size:10px;padding:9px 7px;gap:4px}.portal-receipt-row .portal-button svg{width:14px}.portal-ticket-heading{gap:8px;flex-wrap:wrap}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
.portal-pending-rating{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:2px 5px;border-radius:50%;background:#e6b45e;color:#14213a;font-size:11px;margin-left:5px;font-weight:700}